Privacy Policy

Who handles your information

K&H Roofing and Restoration, LLC operates this materials store. This policy covers information supplied while browsing our catalogue, preparing a cart, asking a product question or sending an order request. It does not describe a roofing installation service. You can contact the merchant using the details at the end of this page. Please include an order reference where relevant, but never send card numbers or a password.

What we receive

An order request contains your name, email, phone, street address, city, state, ZIP code, chosen products, quantities and any optional notes. We also keep its reference, creation time and calculated amounts. The site uses a shopping session, a security token and a browser-stored cookie preference. Ordinary hosting logs may contain an IP address, requested URL, browser information and time. Do not put sensitive health, financial or identity documents into order notes.

Why information is needed

Contact details let us acknowledge and discuss a request; delivery information lets us assess the destination and arrange the agreed shipment after acceptance. Line items and references let us resolve changes, cancellations, damage reports and returns. Session data keeps a cart and form protected while you browse. Technical records support fault diagnosis and misuse prevention. No account registration, behavioral advertising, optional analytics or marketing subscription is implemented on this store.

Who may receive it

Access is limited to people handling the merchant’s requests and the hosting services needed to run the store. If a request becomes an accepted order, the delivery provider may receive the recipient name, address and a contact number needed for delivery. We do not sell customer information or expose order records through a public order lookup. A legal disclosure may be required by a binding request. No checkout payment processor receives card data here because this site does not collect payment credentials.

Retention and security

A shopping session is configured for up to 12 hours; actual browser and server expiry can end it earlier. Your necessary-only cookie preference expires after 180 days. We aim to remove unaccepted requests after 90 days when no issue is outstanding. Accepted-order and tax records may be retained for up to 7 years when needed for accounting or a legal obligation; an active dispute may require longer retention of the relevant records. Access restrictions and private record storage reduce exposure, but no internet transmission or storage system can be promised perfectly secure.

Access, correction and deletion requests

Email us with the reference and the email used on the request. Tell us what you want to access, correct or remove. We may ask for proportionate information to verify that the request relates to you; do not send government ID unless a secure and necessary process is agreed. We aim to acknowledge within 5 business days and respond within 30 calendar days, or explain a delay. We may need to retain transaction or dispute records despite a deletion request. Rights and applicable response periods depend on your location.

Children, links and changes

The store is intended for adults purchasing building materials, not for children to submit personal information. Let us know if a child has sent details so we can address removal. External links and email software have their own practices. A material change to how this store handles information will be reflected on this page; the policy in effect when a request was sent remains relevant to that record.

Contact the merchant

K&H Roofing and Restoration, LLC
Registration 20131319546
5805 W 56th Avenue , Arvada , CO , 80002
[email protected]
+1 (970) 324-5238

Quote your request reference for order questions. See Shipping, Returns and Payment for the related procedures.